Xiaomi Redmi 3S Prime common problems and their fixes.

Xiaomi Redmi 3S Prime common problems and their fixes: Xiaomi Redmi series is known for its robust hardware configuration at a decent price range. Xiaomi Redmi 3S Prime is another addition in Xiaomi Redmi smartphone series. With specs that could beat a high range phone but in a low price range is what Xiaomi Redmi 3S is promising to its users. Not doubts with some recent updates Redmi has overcome most of its common problems but still after going through it and visiting some of the forums I came across some of the issues. Take a look:

Below is the list of some common problems that users are facing in Xiaomi Redmi 3S Prime:

  • Xiaomi Redmi 3S Prime phone hangs a lot
  • Problem opening pictures and videos in Xiaomi Redmi 3S Prime
  • Battery drains up very fast
  • Connection drops or Wi-Fi and Mobile data connection is not stable
  • Phone heats a lot especially during playing games

Xiaomi Redmi 3S Prime common problems and their fixes.

Above mentioned problems are common problems that Xiaomi Redmi 3S Prime users are facing. If you are one of them then go through the detailed solutions below.

Xiaomi Redmi 3S Prime common problems and their fixes:

I will try to cover most of the problems but if I missed any point then you can ask in the comments below.

Problem: Xiaomi Redmi 3S Prime phone hangs a lot

If you are facing this issue then you must be wondering in spite of installed Snapdragon 430 chipset why my Xiaomi Redmi 3S Prime is showing lags in performance. Take a look at some steps that you can follow to avoid Xiaomi Redmi 3S Prime phone hang problem.


Most of the time in the middle of using any web application Xiaomi Redmi 3S Prime hangs or freeze for few seconds. All I know about this is some issues with Xiaomi latest MIUI.

But to avoid Xiaomi Redmi 3S freeze keep clearing unwanted cache file. To this either you can download third party app from Google Play store like

Alternatively, you can wipe cache partition to clear cache files. For this turn-off Xiaomi Redmi 3S Prime >> Then press power button and volume up button simultaneously >> Mi logo will appear on screen >> Now release the power button and use volume button to go to English >> Wipe Reset >> Wipe Cache

If Xiaomi Redmi 3S Prime still lag, hangs or freeze in the middle of using any application after following above steps, you can install a third party ROM and this will surely improve the performance of Xiaomi Redmi 3S Prime.

Xiaomi Redmi 3S Prime common problems and their fixes.

Problem: Xiaomi Redmi 3S battery drain very fast.

Battery drain is a very common issue faced by smartphone users and Xiaomi Redmi 3S Prime one among them. If you have got a brand new Xiaomi Redmi 3S Prime and still battery drains very and doesn’t stay live for one day there could be many issues behind it. Take a look at some of the measures that could be used to improve battery life of Xiaomi Redmi 3S Prime.


Most of the times using high-end applications are responsible for fast battery drain in Xiaomi Redmi 3S Prime. So, if you are playing any game or like that make sure there are no unnecessary application running in the background of your device.

Turn off mobile data or Wi-Fi if not using the internet.

Download battery booster app from the Play store that could help you increase the battery life of Xiaomi Redmi 3S Prime.

Problem: Pictures and videos not opening properly

Many users have raised this issue that when they open gallery pictures are not opening or gallery thumbnails not showing and sometimes videos are not playing properly. Opening gallery to view pictures users are getting an unexpected "loading" error.


Clearing cache files from Xiaomi Redmi 3S is most useful to fix pictures and videos not opening properly. To clear cache wipe partition please read the solution to above problems.

Using any third party picture gallery app in Xiaomi Redmi 3S Prime could also fix this issue.

Download QuickPic gallery app.

Xiaomi Redmi 3S Prime common problems and their fixes.

Problem: Wi-Fi and Data connection drops frequently or doesn’t connect properly.

Imagine if you are browsing on net or surfing you favorite song on YouTube and suddenly connection drops, this what exactly users are complaining for Xiaomi Redmi 3S Prime. If you are one of them going through Wi-Fi and data connection dropping or not connecting properly then go through some tips below.


First of all, to reduce mobile data connection drop make sure your SIM card is inserted in the SIM tray properly.

Secondly, if the network connection is set to automatic, try to connect it manually. For this go to settings >> carrier then close the automatic option and select manual. It will show all possible networks available. Choose your network and then ok.

If you are getting frequent Wi-Fi connection drop problem forget you connected Wi-Fi network and then try to reconnect.

For confirmation, try to connect to any other Wi-Fi if you face similar trouble I suggest you to visit Xiaomi Service center.

Problem: Xiaomi Redmi 3S Prime overheating issue

Xiaomi Redmi 3S Prime heats up a lot. While playing games or using multiple apps at the same time Xiaomi Redmi 3S Prime back side get heated too much.


With a quad-core processor and 3 GB RAM, it is more often that smartphones heat up very much. With some prevention, one can avoid Xiaomi Redmi 3S Prime overheating at the time of usage. Follow these measures

If you are an annoyed user due to Xiaomi Redmi 3S overheating problem then first avoid using your mobile while charging. As it will increase device’s temperature to a high value and it could damage the phone.

Turn off mobile data when not using internet connection or while using any other app that doesn’t require an internet connection. This also increases device’s temperature and Xiaomi Redmi 3S becomes too hot.

You can use apps like Cooler Master to bring down Xiaomi Redmi 3S temperature.

Above is the list of some Xiaomi Redmi 3S common problems that users are facing. If you still have any doubts, issues or any suggestions please ping us in the comments box below.

Rishabh Pant

Hi.. Myself Rishabh Pant, working as a software engineer in Dell Services. I love to write on latest technology trends and always ready to fix your complex issues. You can contact me via Facebook also.

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2 Responses

  1. Hanshraj says:

    My mi 3s prime phone has a error like photos has been stopped how to solve it.

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